At Talon Tools USA, we take pride in providing reliable and efficient shipping services to our valued customers. We understand the importance of delivering your manufacturing products promptly and securely. This Shipping Policy page outlines the details of our shipping process to ensure transparency and clarity.

Domestic Shipping Policy

Shipment processing times

After receiving your order, we strive to process and pack it as quickly as possible. Our dedicated team works diligently to ensure your items are prepared for shipment within 1-2 business days. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

Once your order is ready for shipment, our trusted carriers will take over the delivery process. We collaborate with reputable domestic shipping providers to ensure timely and reliable delivery of your manufacturing products.

Tracking your order

To provide you with full visibility and peace of mind, we offer order tracking services. As soon as your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment online and stay informed about its estimated arrival time.

If you encounter any issues or have concerns regarding the tracking of your order, our customer support team is always here to assist you. Feel free to reach out to us, and we will gladly provide you with the necessary information and support.

Shipping rates and methods

At Talon Tools USA, we believe in fair and transparent pricing. Our shipping rates are calculated based on various factors such as the weight and dimensions of your order, as well as the shipping destination. During the checkout process, you will be able to see the specific shipping options and rates available for your location.

Shipping destinations

We proudly ship our manufacturing products nationwide within the United States. Whether you reside in a bustling city or a remote rural area, we ensure that your order will reach you promptly and in excellent condition.

International shipping

We also offer international shipping options to accommodate our valued customers outside the United States. If you are located outside our domestic shipping zone, rest assured that we will make every effort to deliver your order to you efficiently and securely. International shipping rates may vary depending on the destination country and the specific regulations and customs requirements.

Customs, Duties, and Taxes

For international shipments, please be aware that additional customs duties, taxes, and fees may apply. These charges are determined by the customs authorities of the destination country and are the responsibility of the recipient. We recommend contacting your local customs office or relevant authorities to obtain further information on these charges.

It is essential to provide accurate shipping information during the checkout process to avoid any delays or issues with the delivery of your order. Please ensure that all details, including the recipient’s name, address, and contact number, are correctly provided.

Lost or damaged shipments

In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work towards resolving the issue to your satisfaction. Your trust and satisfaction are our top priorities, and we will handle any shipping-related concerns with the utmost care and urgency.